Blog
4 reasons why many points programs don’t work
We present our top 4 reasons why your points program might not be working...
01 July 2019
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What is good CX?
How much more will customers spend because they are happy with the experience we provide?
26 June 2019
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Cutting Through the Customer Experience Confusion
We hear a lot today about this concept of ‘Customer Experience’…how brands need to focus on it; how important it is to customers. But where do you start?
24 June 2019
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